I counted 122 empty containers in my returned, sealed bag, but Recycling Pfand Österreich only reimbursed the deposit for 119 of them. How come?

In this case, the counting system of Recycling Pfand Österreich has counted the 119 container units that meet the criteria of the deposit system. As Recycling Pfand Österreich can only reimburse the deposit for bottles and cans for which it has also received the deposit, we regret that no additional disbursement is possible. Recycling Pfand Österreich is always happy to provide a detailed breakdown of the relevant container count for each bag.