I’m an online retailer and have PET bottles and cans in my product range. Do I have to collect containers from my customers?

In this case, it depends on how the single-use drinks containers are sent to the consumers:

if the online retailers send the products via postal, parcel or freight services, the 25-cent deposit per container must be levied, although the drinks containers do not have to be collected.

However, as the consumers have to return these single-use drinks containers at other collection points, which gives rise to additional effort, a compensatory payment is generally to be paid by the online retailer to Recycling Pfand Österreich.